Account & Membership
How do I manage my saved addresses?
Last updated: 2026-08-20
From your account you can save more than one address (home, work) and pick between them at checkout.
What to include
- Building and apartment number — the single most important field for the courier finding you.
- A phone number you can answer; couriers usually call before delivery, and on international shipments this is often how customs issues are resolved.
- For a workplace address, add floor or department.
- Postal code exactly as used in your country — an incorrect code is a common cause of misrouting on cross-border parcels.
An incomplete address delays delivery and can send the parcel to a depot (see delivery failed).
Editing a saved address does not change an existing order. For that, see change delivery address.
Parcels are discreet, so sending to a workplace raises no issue — see discreet packaging.
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