Account & Membership
The verification email did not arrive
Last updated: 2026-08-20
The verification email is sent automatically after registration. If it has not arrived:
- Check spam / junk. If you find it, mark it as "not spam" so later messages reach your inbox.
- Check the address you entered — a typo sends it elsewhere.
- Wait a few minutes. Some providers delay delivery, and cross-border mail can take longer.
- Request it again. Attempting to sign in with an unverified account offers to resend the link.
Corporate email addresses often filter external senders. If you registered with a work address and see nothing, try a personal one.
If none of that works, email [email protected] from the address you registered with and we will complete the verification for you.
Since an account is required to order, a verification problem also blocks checkout — so do not wait it out; write to us. See do I need an account.
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