How can I contact you?

Three ways to reach us:

• WhatsApp: +90 536 695 85 97 — weekdays 09:00-18:00 (GMT+3)
• Email: [email protected] — write any time; answered during working hours
• Contact form: on our contact page

Messages arriving at weekends or on public holidays are answered on the next business day. Note the time zone: GMT+3. If you are in North America, a message sent in your afternoon is typically answered the following morning our time.

For a faster answer

Include these and we can usually resolve it in one exchange:

• Your order number, if you have one
• A short description of the problem
• Photographs where relevant (damage, defect, wrong item)

Writing on WhatsApp is better than calling: the thread keeps the order number, photographs and address in one place, and nothing is lost between messages.

Company details: Temek Online Satış Tekstil Tic. Ltd. Şti. — Barbaros Mah. Erzurumlu Sok. No:21 K:1 Ataşehir, İstanbul, Türkiye.