Help Topics
Shipping & Delivery
- How much is shipping to my country?
- When do I get free shipping?
- When will my order be dispatched?
- How long does delivery take?
- How do I track my parcel?
- My tracking number is not working
- Will I pay customs duties or import tax?
- Can I change my delivery address?
- Delivery failed and the parcel went back
- What should I check when the parcel arrives?
- My parcel arrived damaged
- An item is missing from my parcel
- Why did my order arrive in two parcels?
- My shipment is delayed — what can I do?
- Which countries do you ship to?
- Which carrier do you use, and can I choose?
- Do you deliver at weekends?
- Can I collect my order in person?
- There was no invoice in my parcel
- Do you offer cash on delivery?
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